VoIP Services

Cut your phone costs in half.
Keep every feature.

Legacy phone systems are expensive, inflexible, and designed for an era when everyone worked in one office. MicroOne's hosted VoIP solutions give Phoenix businesses enterprise-class communications at a predictable monthly price — with the mobility your team actually needs.

What's included

The comparison
Traditional phone systems vs. VoIP with MicroOne

Legacy PBX systems were built for a different era. VoIP is built for how your business actually operates today.

What you're evaluating
Traditional PBX
VoIP with MicroOne
Monthly cost
High — lines, hardware maintenance, per-minute charges
Predictable flat rate, up to 50% less
Mobility
Tied to desk and office location
Office, home, mobile — any device, anywhere
Adding users
Requires hardware, lines, and on-site tech
Add users in minutes from admin portal
Call features
Basic — voicemail, hold, transfer
Auto attendant, call recording, analytics, CRM integration
Disaster recovery
Phones dead if office is inaccessible
Calls automatically reroute — business continues
Hardware refresh cycle
Expensive PBX hardware every 5–7 years
No major hardware investment — cloud-managed
Support
Vendor dispatch — hours or days
Local Phoenix team, 3.5 min avg response
Key benefits
Why Phoenix businesses are switching to VoIP

Up to 50% lower monthly costs

Eliminate per-line charges, long-distance fees, and expensive PBX maintenance contracts. One predictable monthly rate covers your entire phone system.

Work from anywhere

Staff can make and receive business calls from a desk phone, laptop softphone, or mobile app — with the same number and features regardless of location.

Enterprise features at SMB prices

Auto attendants, call queues, call recording, voicemail-to-email, and analytics — features that used to require enterprise PBX systems are standard in hosted VoIP.

Business continuity built in

If your office is inaccessible, calls automatically route to mobile or remote staff. Your business phone number keeps working even when your building doesn't.

Scales instantly

Add a new employee, open a second location, or spin up a temporary call queue in minutes — not weeks. No hardware orders, no line provisioning, no on-site tech required.

Managed by a local Phoenix team

Setup, number porting, training, and ongoing support are all handled by MicroOne. You're not calling a vendor's national support line when something needs attention.

How migration works
Switching is simpler than you think

MicroOne handles the entire transition — so your phones keep working throughout and your team is comfortable on day one.

01

Current system assessment

We review your existing phone setup, number inventory, call flows, and requirements to design a VoIP system that maps to how your business already works.

02

System design & provisioning

We configure the hosted VoIP platform — extensions, auto attendant scripts, call queues, voicemail, and integrations — before cutover day.

03

Number porting & cutover

We port your existing numbers and manage the cutover so there's no gap in service. Your old system stays live until the new one is fully verified.

04

Training & ongoing support

We train your staff on the new system and provide ongoing management, feature updates, and support — so you're never on your own with a new technology.

Ready to cut your phone costs and modernize communications?

Book a free 30-minute call. We'll assess your current setup and give you a straight answer on what VoIP would cost and save.

Get a free VoIP quote