Your business, always on. Your IT, never your problem.
Stop losing time to downtime, slow support, and IT decisions you shouldn't have to make. MicroOne Technologies manages your entire IT environment for a flat monthly rate — so you can focus on running your business.
Managing IT internally is expensive, reactive, and distracting. A managed services model flips the equation — you get predictable costs, proactive support, and a team that's invested in keeping your systems running.
Predictable, flat-rate pricing
One monthly fee covers everything. No surprise invoices when a server fails or a user needs help. You always know what IT costs.
Proactive, not reactive
We monitor your network around the clock and resolve most issues before they impact your team. You focus on your business — we handle the IT.
3.5-minute average response
When something does need attention, your team reaches a live technician fast — not a ticket queue and a 4-hour callback window.
Security built in, not bolted on
Endpoint protection, patching, firewall management, and threat monitoring are part of your package — not add-ons you discover you needed after an incident.
Scales with your business
Adding users, opening a second location, or migrating to the cloud — your managed IT plan grows with you without renegotiating from scratch.
Local Phoenix team
You're working with our team — based in Phoenix, familiar with your setup, and available for onsite visits across the Valley when remote support isn't enough.
Service breakdown
Everything that comes with your managed IT plan
Every MicroOne managed IT client gets comprehensive coverage — not a stripped-down base tier with expensive add-ons.
Help Desk & Remote Support
Unlimited help desk tickets during business hours
Remote resolution for most issues within minutes
Real technician on the phone — average 3.5 min response
Onsite dispatch available when needed
24/7 Network Monitoring
Continuous monitoring of servers, workstations, and network devices
Automated alerts and remediation for common issues
Patch management and OS updates on your schedule
Performance reporting and capacity planning
Endpoint Security
Next-gen antivirus and endpoint detection/response (EDR)
Managed firewall and intrusion prevention
Email filtering and anti-phishing
Web content filtering for all users
Cloud & Microsoft 365
Microsoft 365 administration and license management
Email, SharePoint, and Teams support
Cloud migration planning and execution
User provisioning and offboarding
Backup & Disaster Recovery
Automated daily backups — local and cloud
Monitored and verified — not set-and-forget
Rapid restore for files, systems, and full environments
Business continuity planning included
Vendor & Project Management
Single point of contact for all IT vendors
Renewal tracking and license management
Infrastructure project planning and oversight
Strategic technology roadmap reviews
Who we serve
If your business runs on technology, we can manage it
We work with small to midsize businesses across the Phoenix metro. Industry doesn't matter as much as whether your team needs technology that works reliably and support that shows up.